Privacy Policy

PRIVACY POLICY

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when using our website. Personal data is any information that can be used to personally identify you.

1.2 The responsible party for the data processing on this website in the sense of the General Data Protection Regulation (GDPR) is Melba Mode, the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the responsible party). You can recognize a secure connection by the string "https://" and the padlock symbol in your browser’s address bar.

  1. DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website purely for informational purposes, i.e., when you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically required to display the website to you:

  • The website you visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you accessed the page
  • Used browser
  • Used operating system
  • Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not shared or used for other purposes. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

  1. COOKIES

To make your visit to our website more attractive and to enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process individual user information such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed by individual cookies we implement, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR for the protection of our legitimate interests in the best possible functionality of the website as well as a user-friendly and effective design of the website visit.

We may work with advertising partners who help make our online offering more interesting for you. To this end, cookies from partner companies (third-party cookies) may be stored on your hard drive during your visit to our website. If we work with aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the data collected in the following sections.

Please note that you can configure your browser to be informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for specific cases or generally. Each browser differs in the way it manages cookie settings. This is explained in the help menu of each browser, which describes how you can change your cookie settings. You can find these for the respective browsers at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

  1. CONTACTING US

In the context of contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen in the respective contact form. This data will only be stored and used for the purpose of answering your inquiry or for contacting you and the associated technical administration. The legal basis for the processing of data is our legitimate interest in answering your inquiry according to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, then the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been processed, provided it is clear from the circumstances that the matter in question has been conclusively clarified and that there are no legal retention obligations.

  1. DATA PROCESSING WHEN CREATING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION

In accordance with Art. 6 para. 1 lit. b GDPR, personal data is also collected and processed when you provide it to us for the execution of a contract or when opening a customer account. The data collected is visible in the respective input forms. Deletion of your customer account is always possible and can be done by sending a message to the address of the responsible party mentioned above. We store and use the data you provide for contract processing. After the complete processing of the contract or the deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have explicitly consented to further use of your data or unless a legally permissible further use of data is reserved by us, which we will inform you about below.

  1. USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Subscription to our E-Mail Newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only required information for sending the newsletter is your e-mail address. The provision of additional data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you the e-mail newsletter after you have explicitly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail, asking you to confirm your subscription by clicking a corresponding link.

By activating the confirmation link, you grant us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. During the registration process, we store the IP address registered by your Internet service provider (ISP) as well as the date and time of registration to trace any misuse of your e-mail address at a later time. The data we collect during the registration for the newsletter will be used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time by using the link provided for this purpose in the newsletter or by sending an appropriate message to the responsible party named at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list unless you explicitly consented to further use of your data or we reserve a legally permissible further use of your data, which we will inform you about in this statement.

6.2 Sending the E-Mail Newsletter to Existing Customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services to those already purchased, via e-mail. For this, we do not need any additional consent from you. The data processing is based solely on our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, no e-mails will be sent to you. You have the right to object to the use of your e-mail address for this advertising purpose at any time with effect for the future by notifying the responsible party mentioned at the beginning. There are no additional costs for you beyond the basic transmission costs. After receiving your objection, we will immediately stop using your e-mail address for advertising purposes.

  1. DATA PROCESSING FOR ORDER EXECUTION

7.1 The personal data we collect will be shared with the transport company commissioned with the delivery, as far as necessary for the delivery of the goods. We will share your payment data with the bank commissioned with payment processing, as far as necessary for payment processing. If payment service providers are used, we will specifically inform you below. The legal basis for data transmission is Art. 6 para. 1 lit. b GDPR.

7.2 Use of Payment Service Providers (Payment Service Providers)

  • Paypal
    When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "Buy Now, Pay Later" or "Installment Payments" via PayPal, we pass your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, for processing. This data sharing is done in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to conduct a credit check for payment methods such as credit card via PayPal, direct debit via PayPal, or – if offered – "Buy Now, Pay Later" or "Installment Payments" via PayPal. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR, based on PayPal's legitimate interest in determining your creditworthiness. The result of the credit check is used by PayPal to decide whether to provide the respective payment method. The credit report may include probability values (so-called score values). If score values are included in the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of score values. For further privacy-related information, including details about the credit agencies used, please refer to PayPal's privacy policy: PayPal Privacy.
You can object to this data processing by contacting PayPal. However, PayPal may still be entitled to process your personal data if necessary for contractual payment processing.

  • SOFORT
    If you choose the payment method "SOFORT," payment processing is carried out by SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we forward the data you provided during the ordering process along with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transmission of your data is solely for the purpose of processing the payment with SOFORT and only to the extent necessary for this purpose. For more information on SOFORT's data protection practices, please refer to:     SOFORT Privacy.
  1. CONTACT FOR REVIEW REMINDER

We use your e-mail address to remind you once to leave a review for your order, provided you have given us explicit consent during or after your order, in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time by contacting the responsible party for data processing.

  1. USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution
Special customs duties and/or import taxes are not included in the price and are at the customer’s expense.

We use social plugins ("plugins") of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded using an HTML link. This ensures that when you visit a page on our website that contains such buttons, no connection is made to Facebook's servers. If you click on the button, a new browser window will open, and you can interact with the plugins on Facebook (possibly after entering your login data).

Facebook Inc. is certified under the US-EU Privacy Shield, which guarantees compliance with EU data protection standards.

For more details on Facebook's data processing, please refer to their privacy policy: Facebook Privacy.

9.2 Google+ Plugins as Shariff Solution

We use social plugins ("plugins") of the Google+ social network, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are embedded using an HTML link. When you visit a page with these buttons, no connection is made to Google+ servers until you click the button. A new window opens, allowing you to interact with the Google+ plugins (after possibly entering your login credentials).

Google LLC is certified under the US-EU Privacy Shield, ensuring compliance with EU data protection standards.

For more details on Google’s data processing, refer to their privacy policy: Google Privacy.

9.3 Instagram Plugin as Shariff Solution

We use social plugins ("plugins") of Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To enhance data protection, these buttons are integrated using an HTML link. When visiting a page that contains such buttons, no connection is made to Instagram’s servers unless you click the button.

Instagram LLC is certified under the US-EU Privacy Shield, which guarantees compliance with EU data protection standards.

For more information on Instagram's data processing, refer to: Instagram Privacy.

  1. ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to show relevant ads to users, improve campaign performance reports, or prevent users from seeing the same ads repeatedly. By using a cookie ID, Google tracks which ads are shown in which browser, preventing them from being shown multiple times.

The processing is based on our legitimate interest in optimal marketing of our website as per Art. 6 para. 1 lit. f GDPR.

For further details on the data processing by Google, refer to: Google Privacy.

10.2 Google AdWords Conversion Tracking

We use Google AdWords for online advertising and Google AdWords Conversion Tracking. We use AdWords to draw attention to our attractive offers on external websites. We can determine the success of each campaign based on data from the advertising campaigns.

For more details, refer to: Google Privacy.

  1. WEB ANALYSIS SERVICES

We use Google Analytics, a web analytics service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For more details, refer to: Google Analytics Privacy.

  1. RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

We use Facebook Pixel and Google AdWords Remarketing for retargeting and remarketing.

For further details on Facebook Pixel, refer to: Facebook Privacy.

For more information on Google AdWords Remarketing, refer to: Google Ads Privacy.

  1. RIGHTS OF THE DATA SUBJECT

You have comprehensive rights regarding the processing of your personal data, including the right to request information, rectification, deletion, or restriction of processing.

  1. DURATION OF STORAGE OF PERSONAL DATA

The duration of data storage depends on the respective statutory retention period (e.g., commercial and tax retention periods). After the expiration of this period, the corresponding data is routinely deleted.